Andalucian Auctions
C/ Juanito Romero s/n
Campillos, Malaga 29320
ph: 0034 952 723 075
info
Buying an item at Auction is a very easy process and can become an enjoyable way of grabbing a bargain or finding something you can't find readily available to purchase elsewhere.
Most people feel nervous the first time at an Auction and we hope some of the answers below will take away any nerves to make your experience a pleasant, if not addictive past-time.
On your first visit to the Auction House you are required to complete a Registration Form, you do not have to do this on any subsequent visit - whether buying or selling. We will help you complete the form when you arrive or if you prefer, please complete the on-line form and bring it with you.
We will require a form of identification, your NIE or an equivilant ID number, for example your passport is acceptable.
Please ensure that you have read and fully understood our Terms and Conditions.
If you wish to purchase an item between Auctions, we do not require a Registration Form.
The items for sale have fixed prices. All commissions and IVA are inclusive in the purchase price.
Our 7 days warranty is, of course, still valid for all electrical items, please keep your receipt in case you need to return something to us.
The Friday before an Auction we publish a Listing Catalogue. This is available to download from our website.
If you prefer you may to purchase a Listing Catalogue from the Auction House, they are 1€.
Some items may not be entered into an Auction. The reason for this is that they have not sold in the previous two Auction sales however the seller still wishes for them to be sold. These items are available to purchase from our Last Stop Shop.
Our Listing Catalogue is available every Friday prior to an Auction.
We can inform you by email when this is available to download if you wish. You can indicate this service on your Registration Form or simply contact us and we will add you to our customer database.
If you would like to bid at an Auction, you will need to obtain a Bidding Paddle from the registration desk before the Sale starts.
We do not charge for this, however we do ask that they are returned to us before you leave the Auction House.
When a Lot you are interested in is called, and you wish to Bid hold your Paddle up high so that it is visible by a member of staff.
Yes, fees are added to the Final Hammer price of an item.
Buyer's commission is charged at 15% of the sale price plus IVA, at the current rate (18%) is added to the commission only. For example:
You successfully bid on an item at 10.00€
Commission is charged at 15% at 1.50€
IVA is charged on the commission only (1.50€) at 18% therefore 0.27c
So you will pay 11.77€ for your original 10.00€ winning bid.
We try to be as flexible with payment methods as we can.
You can pay via cash, we can only accept Euros.
You can pay via a Debit or Credit card, you are offered the option of paying in Sterling or Euros with most major UK bank/credit cards.
PLEASE NOTE: There is an additional 2% surcharge for paying via a debit or credit card.
We can accept payment via cheque on Auction Day, however no goods maybe removed nor become the property of the Buyers until funds have cleared.
Yes, if you are not paying for your goods in full, a minimum non-returnable cash deposit of no less than 20% of the total amount due can be paid at the end of an Auction.
The remaining balance must be paid in full no later than the Tuesday after an Auction.
We can not accept cheque payments in this circumstance.
If the remaining balance is not paid, the goods are deemed as unsold and will be re-sold again and you will lose your deposit.
Yes, on electrical items we offer a 7 days full-money-back guarantee.
We do understand that a lot of of customers can live a long way from the Auction House. Bearing this in mind, if you have purcashed something at an Auction that does not work all we ask if that you inform us before the 7 days has expired that you intend to return the item us, we then ask that the item is with us no later than the forthcoming Auction.
We are not authorised to test any gas items, we recommend that you have these checked by a registered gas engineer.
We do not sell items stating they work just because a cient says so.
This is possible through our Proxy Bid scheme. If you are unable to attend a sale but there are Lots you wish to purchase, simply email or call us before 11am on an Auction Saturday.
We will require the Lot number/s you are interested in, the highest amount you wish to bid for the said item/s, your name and a telephone or email contact for you.
Alternatively, you can complete a Proxy Bid form and leave it with a memeber of staff.
1. Use the viewing day wisely to have a relaxed look at any Lots you maybe interested in
2. Mark on your Listing Catalogue what Lots you are intersted in
3. If you need assistance with an item, ask a member of staff to help, do not be afraid to ask that a picture is brought off the wall for you to have a closer inspection
4. Take a photo of a Lot on viewing day so you can help yourself visualise it again once your back at home
5. Measure items before Bidding to check they will be suitable
6. Try things for comfort
7. If you want an electrical item demonstrated to you ask a memeber of staff
8. Set yourself a ceiling price before the Auction begins and stick to it!
© Andalucian Auctions
All rights reserved
Andalucian Auctions
C/ Juanito Romero s/n
Campillos, Malaga 29320
ph: 0034 952 723 075
info